| Business Leverage Points |
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| Don't Reverse the Risk - Remove it |
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- 1) Take on the purchasing risk for the customer when making a sales proposition
- 2) Time limit -30 day money back guarantee
- 3) Pay only if it validates (makes the customer a certain amount of money)
- 4) Consider the following thoughts for Guarantees. Unconditional, Unique, Financially Relevant, Simple -Easy and Quick
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| Examples |
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1) The tradesman's guarantee on the work he completes
2) 'Bark Busters' dog barking guarantee for lifetime (they will retrain as many times as necessary)
3) Sidchrome tools -lifetime replacement guarantee
4) Paddi Lund's 'No Pain' dental work or no charge
5) Professional service who guarantee waiting time
6) Help line support -guarantee On Hold for less than 1 minute
7) Red Rooster guaranteed waiting time of less than 1 min 15 seconds |
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