| Business Leverage Points |
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| Build a Unique Core Differentiator |
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- 1) Build UCD's, Focus on them and Articulate them constantly
- 2) People buy the differences they perceive
- 3) We must differentiate, or give the perception that we are different
- 4) That difference must be at the Core of the business and flow into everything we do
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| Examples |
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1) Woolworths "The Fresh Food People"
2) Federal Express II Absolutely positively overnight"
3) Canon Printers "You can, on a Canon" -user friendly but flash looking copiers
4) Hungry Jacks "The flame grilled Burger -The burgers are better at Hungry Jacks" |
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